3D Wholesale Reviews

The item I got came with enhancements that many others lack. For instance, it features a revamped air nozzle and an additional cable for laser updates. They mistakenly sent me a Comgrow Z1 10-watt laser engraver. Overall, it was a fantastic experience.

I didn’t get any real help, so I ended up heading over to Amazon to grab another adapter for the RA2 Pro. It felt like nobody was really interested in assisting me.

These folks really know their stuff. For sure, their customer service follow-up is way better than a lot of other businesses. I had some inquiries regarding my order, and in just 36 hours (considering they have a small team), they got back to me with answers and details. I’d totally suggest these folks!

I had a shipping problem that got sorted out eventually; still, when I first received a tracking number, I discovered a week later that it hadn’t shipped at all. Customer service suggests using email to communicate, which is okay, but I reckon when you’re talking to a rep on the phone, they ought to take care of issues right then and there with a real person.

The previous rating was spot on, but not anymore. I'm feeling pretty frustrated, and it seems like they’re falling short on their promises. At first, everything looked good, but then I found out they sold me something that wasn’t what it seemed. Now, they’re taking their sweet time to sort things out, just like they promised. Why’s it gonna take forever to get a refund? Seriously, what’s going on? They told me what I wanted to hear before, which is why I left that initial review. Now, it feels like I might be lucky to see my $3k again! I’ll be using my Apple card to dispute this.

These folks used to be the best I’ve ever encountered in customer service, always ready to answer questions and super efficient with orders. They really went above and beyond.

I paid for it and received it. Nice work, folks.

UPDATE: The additional spools I purchased for this machine aren’t compatible, even though it claims they should be. The heating element and the plate's temperature never reach the levels needed for the filament, resulting in a mess every single time with no adhesion. I’ve searched online, checked out YouTube tutorials, and consulted some experts, but despite all my adjustments, I’m still facing issues. It’s a spaghetti disaster, whether I use tape on the plate or not. Am I really stuck with two spools I can’t use?

Awesome buying experience. Quick shipping. Nicely packaged. Haven't tried the product yet, but fingers crossed it works :)

I made my order on March 31, 2022, and my printer is still sitting in limbo. They keep saying it’s due to my location in Alaska and the whole Fulfillment by Amazon thing. I've tried calling multiple times to get some real answers instead of these lame excuses, but no one has returned my calls. Buyer beware!

Man, you all were super quick with my printer, it was just unreal! Thanks a ton! I do have one issue though—the 3D printer broke down after a month. Not your fault, though; it was the folks at Artillery.

Top-notch in every way! The customer support is fantastic (you actually get a real person who’s super nice and replies quickly), speedy delivery, and just all-around LEGIT! Definitely recommend!!!

Absolutely! I’ve been anticipating this message. Lina was incredibly helpful! She resolved my issue (which was totally my mistake, by the way) in no time and with such ease. It was a breeze getting assistance from them. Felt like I was just chatting with a buddy for tech advice over text. Truly exceptional customer support. If you keep this up, you’ll have a customer for life. I’m already mapping out my next buy. Thanks to Lina, I’m definitely coming back to 3D Wholesale.

What a fantastic shopping journey! The responses were quick and super helpful.

I got my hands on some Kimya filament, and it arrived quickly. It's dry as a bone too!

I had my doubts about their legitimacy. I reached out to the company and received a prompt, friendly reply. I went ahead and made a purchase, and I got my item at a fantastic price with free shipping to boot. It's clear there are genuine folks behind this business, and they’re eager to assist with any concerns I might face...but honestly, I didn’t run into any...Super Duper.

I got myself a gweike laser machine. The delivery took around a month and a couple of weeks, but I was aware of that when I ordered. I was really happy to discover that my shipment included samples for practice, and I was pleased with how well 3D wholesale and DHL communicated. All in all, I enjoyed my experience and can’t wait to start using my laser machine!